THE KIDS
It's Sunday, and I'm taking my family to aquaria@klcc, the in-town aquarium right at the basement of KL Convention Center. Auny excited like anything..."Abi...there's Nemo !!! And there's Dowry !!!" Well, I must say, Disney did a very good job in promoting the Clown fish and the "Dowry" type of fish (sorry..forgot to get the actual fish name). The aquaria is such a great experiences ! I've been to New Orleans Waterworld, and now having all those marine creatures in here, in KL...is really really great ! I may post some pictures here when I've got my broadband access (aka "in the office") soon.
NO FLASH IN THE AQUARIA
I saw the signage at the entrance. But to my shocking, at the Amazonia world, it's flashes all over ?!!! Well, there's no signage inside the area to REMIND people about it. And further, i believe this people are thinking, "the fish seems ok with the flash..what's the harm ?". Because they do seem like not bothered with the flashes. Hope aquaria's management will put more signage inside the aquaria if it is really affecting the fishes. And we need to civilised our mindset as well.
Anyway, some tips though, if you want to go there, go there after lunch..around 3 onwards. We arrived around 12 noon, and the Q till the exit ! It took us about 30 minutes before we can enter the aquaria, and then it's too crowded. Especially when people stop to see all those tiny and colorful frogs, dead-leave-like frog, beatles, tarantulas and the like. Then, the Amazonia where the big Arapaima, turtles, errmm...basically all those big fishes are there lah! Then the tunnel, where you can see the same (forgot his name) Stingray that used to transport Nemo & friends to school...and they are like flying around like nobody's business. After watching them mostly on National Geographic, seing them alive is really exciting !
And as you go out (EXIT), guess what ? It's the SOUVENIR SHOP !!! Very good design and planning. And I had to buy one of the T-shirt because Nu'man leaked. Thus, can't use my 29 euro Hard Rock cafe Amsterdam shirt for prayer (jgn marah honey :) ...kalu kat oversea, musti sudah bili itu t-shirt aquaria kalu...ini malaysia punya, kena kasi leaking baru dpt satu..hehehe..). Then we took the Green-backdrop picture to be super-imposed with Monsters Inc (as Auny chose it!). Very nice I'm telling you !
MALAYSIAN HERO WITH HIS FAMILY
I didn't take his picture...I believe he wants to spend his quality time with his family. 6 daugthers, beautiful wife (sayang abg pun cantik jugak..lagi cantik apa ;) ) and a cap. I know that he asked the girl to blocked the angle from the guy behind that wanna shoot his family in action. One thing I know, he smiled to my wife..well..as she smiled first. Who you ask ? (Itu KL Menjerit punya hero la...)
Tuesday, November 29, 2005
Thursday, November 24, 2005
ONCE...in the Office(2)
Can't stop thinking about what went wrong. Chat with my sweetheart at home, and friend the next morning. People get frustrated when they failed, right ? And I'm delegating my failures by blaming my staffs of not competetive enough, not aggressive enough and stuff. The fact is, most of them just taking orders. And do their best in their own field and scope. Expect more ?! Will frust again!
Thinking to revoke the scheme and flexibility given, but then...it is too soon to do that. It's just a month since the flexi-hours implemented, and 1 1/2 months (after take-out Raya holidays) after the new structure being put in place. Like it or not, may need to wait till end of the year. But will closely monitor ! 2006 must be different !!!
NEW may not be totally NEW...but it shall be the improvements of all the mistakes and discoveries (as Einstein put it). We can't be successful, if we didn't discover (motivating words for "failure"), if we didn't fall and rise again. And as success is a journey...I'm not stopping here as yet..!
I'll share the steps, the thinking, the discussion, the decisions and the results of my next moves. First, setting my mind: to turn around this company into a successful and profitable company. I believe I'm facing the same challenges as what Idris Jala will be facing next month (perhaps he start thinking already..and may have plan that just need to be executed come Dec 1).
Thanks to Sharry for introducing me to the blog world (and the new vlogging here)...and especially to my sweetheart, who are very enthusiastic to see my post. Really an encouragement...and made me think profusely..so that I'm not posting a junk. "Luv you honey :*"
Thinking to revoke the scheme and flexibility given, but then...it is too soon to do that. It's just a month since the flexi-hours implemented, and 1 1/2 months (after take-out Raya holidays) after the new structure being put in place. Like it or not, may need to wait till end of the year. But will closely monitor ! 2006 must be different !!!
new scheme, new method, new strategy, new mood, new motivation and new spirits !!!
NEW may not be totally NEW...but it shall be the improvements of all the mistakes and discoveries (as Einstein put it). We can't be successful, if we didn't discover (motivating words for "failure"), if we didn't fall and rise again. And as success is a journey...I'm not stopping here as yet..!
I'll share the steps, the thinking, the discussion, the decisions and the results of my next moves. First, setting my mind: to turn around this company into a successful and profitable company. I believe I'm facing the same challenges as what Idris Jala will be facing next month (perhaps he start thinking already..and may have plan that just need to be executed come Dec 1).
Thanks to Sharry for introducing me to the blog world (and the new vlogging here)...and especially to my sweetheart, who are very enthusiastic to see my post. Really an encouragement...and made me think profusely..so that I'm not posting a junk. "Luv you honey :*"
Wednesday, November 23, 2005
ONCE...in the Office (1)
IT'S NOT MINE !
I was talking about the IT's NOT MINE mentality. Just now I found another classic example: the office's pantry ! It's full with all the mugs, spoons and plates. With water filling each and every space that it can contain. Will you have that in your own house ?! Of course NOT!
I'm guessing the thinking when they leave those stuff there.."aahh...we have makcik cleaner, she'll clean it up". And she's coming every 2 days, what happen before she came ? If any visitors (esp CLIENTS) come and we treat them lunch or dinner, and they wanna wash their hand and "euwww..! awful !".
..continue..."yeah..makcik cleaner not coming that often, but what the heck, it's the office (duh?!) nobody sleeps or stays here...it's only during office hours...and after all, it's not MY COMPANY!". errr..that reads "THE COMPANY DOESN'T BELONGS TO ME..I'M JUST WORKING HERE !". *sigh...*
WHAT WENT WRONG ?
"We've lost the other 2 tenders.", my partner informed me yesterday. The govt one, fair enough..lost it to the manufacturer. The club one, "we're the one that initiated the project with them. how come we lost it ?!". I'm clueless. The "ONE" big tender that we're eyeing after raya lost because we are using 256 kbps line while the one that got it is using 2 Mbps dedicated broadband (the story is definitely different if we are the one that has the 2 Mbps line). Then, these 2 tenders some more ? "What went wrong ?!".
Everybody is working hard or rather seems to work hard. I can see that they're running here and there. But then, looking at the facts, from their reports..it's clearly NOT ENOUGH ! Very little activities, not extensive and rigorous planning, no long-term and detail planning. Why other people can do it ? Why their people keep getting the deals ? Why can't we have high productivity and high quality results ? Being an employee, people said "The management/company need to provide condusive workplace, motivating environment, flexi-hours, freedom and spaces to be more creative in delivering,..." among others.
What shall we do when after all that are provided, the results doesn't materialize ?! My expectations wasn't met ?! I would LOVE it if I have the luvury to use Donald Trumph's favourite word! But, is that the solution ?! We might end up losing than benefiting from that. But why can't they think on their own on how to improve their work ? How to initiate, be proactive ? "Hmm...i'm think i'm idle, no new assignment yet...maybe i should ask the manager for new assignment..rather than just browsing the net about the local artiste or watching movies...i must earn every RM of my salary rightfully.." Can't we think like that ?
I was an employee once...(hmm...nice topic...), but I don't have that kind of mentality (by the time I'm thinking that I might start having that mentality, I'm here already :-) my own company !). Guess...shouldn't expect much...people are different...can't expect them to be like me, right ? (WHY WOULD I NEED TO CONSOLE MYSELF WITH THIS STATEMENT ?!!!) With that consolation statement...and people agree with it...we are not going to go far in whatever things we are doing.
Based on my readings,
Hardwork
Sacrifices
Pro-active
Preservarence
Desire to excel
are among the KEY elements that made the successful people, SUCCESSFUL !
I was talking about the IT's NOT MINE mentality. Just now I found another classic example: the office's pantry ! It's full with all the mugs, spoons and plates. With water filling each and every space that it can contain. Will you have that in your own house ?! Of course NOT!
I'm guessing the thinking when they leave those stuff there.."aahh...we have makcik cleaner, she'll clean it up". And she's coming every 2 days, what happen before she came ? If any visitors (esp CLIENTS) come and we treat them lunch or dinner, and they wanna wash their hand and "euwww..! awful !".
..continue..."yeah..makcik cleaner not coming that often, but what the heck, it's the office (duh?!) nobody sleeps or stays here...it's only during office hours...and after all, it's not MY COMPANY!". errr..that reads "THE COMPANY DOESN'T BELONGS TO ME..I'M JUST WORKING HERE !". *sigh...*
WHAT WENT WRONG ?
"We've lost the other 2 tenders.", my partner informed me yesterday. The govt one, fair enough..lost it to the manufacturer. The club one, "we're the one that initiated the project with them. how come we lost it ?!". I'm clueless. The "ONE" big tender that we're eyeing after raya lost because we are using 256 kbps line while the one that got it is using 2 Mbps dedicated broadband (the story is definitely different if we are the one that has the 2 Mbps line). Then, these 2 tenders some more ? "What went wrong ?!".
Everybody is working hard or rather seems to work hard. I can see that they're running here and there. But then, looking at the facts, from their reports..it's clearly NOT ENOUGH ! Very little activities, not extensive and rigorous planning, no long-term and detail planning. Why other people can do it ? Why their people keep getting the deals ? Why can't we have high productivity and high quality results ? Being an employee, people said "The management/company need to provide condusive workplace, motivating environment, flexi-hours, freedom and spaces to be more creative in delivering,..." among others.
What shall we do when after all that are provided, the results doesn't materialize ?! My expectations wasn't met ?! I would LOVE it if I have the luvury to use Donald Trumph's favourite word! But, is that the solution ?! We might end up losing than benefiting from that. But why can't they think on their own on how to improve their work ? How to initiate, be proactive ? "Hmm...i'm think i'm idle, no new assignment yet...maybe i should ask the manager for new assignment..rather than just browsing the net about the local artiste or watching movies...i must earn every RM of my salary rightfully.." Can't we think like that ?
I was an employee once...(hmm...nice topic...), but I don't have that kind of mentality (by the time I'm thinking that I might start having that mentality, I'm here already :-) my own company !). Guess...shouldn't expect much...people are different...can't expect them to be like me, right ? (WHY WOULD I NEED TO CONSOLE MYSELF WITH THIS STATEMENT ?!!!) With that consolation statement...and people agree with it...we are not going to go far in whatever things we are doing.
Based on my readings,
are among the KEY elements that made the successful people, SUCCESSFUL !
"bukan senang nak senang bro..."
ONCE...good article
Never underestimate your client's complaint. No matter how...
This is a real story that happened between a customer of General Motors andits Customer-Care Executive . Pls read on.....A complaint was received by the Pontiac Division of General Motors:
'This is the second time I have written to you, and I don't blame you for not answering me, because I sounded crazy, but it is a fact that we have a tradition in our family of Ice-Cream for dessert after dinner each night, but the kind of ice cream varies so, every night, after we've eaten, the whole family votes on which kind of ice cream we should have and I drive down to the store to get it. It's also a fact that I recently purchased a new Pontiac and since then my trips to the store have created a problem.....You see, everytime I buy a vanilla ice-cream, when I start back from the store my car won't start. If I get any other kind of ice cream, the car starts justfine.
I want you to know I'm serious about this question, no matter how sillyit sounds "What is there about a Pontiac that makes it not start when I get vanilla ice cream, and easy to start whenever I get any other kind?" The Pontiac President was understandably sceptical about the letter, but sent an Engineer to check it out anyway. The latter was surprised to be greeted by a successful, obviously well educated man in a fineneighbourhood.
He had arranged to meet the man just after dinner time, so the two hopped into the car and drove to the ice cream store. It was vanilla ice cream that night and, sure enough, after they came back to the car, it wouldn'tstart. The Engineer returned for three more nights. The first night, they got chocolate. The car started. The second night, he got strawberry. The car started. The third night he ordered vanilla. The car failed to start. Now the engineer, being a logical man, refused to believe that this man's car was allergic to vanilla ice cream. He arranged, therefore, to continue his visits for as long as it took to solve the problem.A nd toward this end he began to take notes: He jotted down all sorts of data: time of day, type of gas uses, time to drive back and forth etc.
In a short time, he had a clue: the man took less time to buy vanilla than any other flavour. Why? The answer was in the layout of the store. Vanilla, being the most popular flavour, was in a separate case at the front of the store for quick pickup. All the other flavours were kept in the back ofthe store at a different counter where it took considerably longer to checkout the flavour. Now, the question for the Engineer was why the car wouldn't start when it took less time. Eureka- Time was now the problem - not the vanilla icecream!!!!
The engineer quickly came up with the answer: "vapour lock". It was happening every night; but the extra time taken to get the other flavours allowed the engine to cool down sufficiently to start. When the man got vanilla, the engine was still too hot for the vapour lock to dissipate
Remember :Even crazy looking problems are sometimes real and all problems seem to be simple only when we find the solution , with cool thinking. Don't just say it is "IMPOSSIBLE" without putting a sincere effort....Observe the word"IMPOSSIBLE" carefully.... Looking closer you will see, "I'M POSSIBLE"...What really matters is your attitude and your perception.
This is a real story that happened between a customer of General Motors andits Customer-Care Executive . Pls read on.....A complaint was received by the Pontiac Division of General Motors:
'This is the second time I have written to you, and I don't blame you for not answering me, because I sounded crazy, but it is a fact that we have a tradition in our family of Ice-Cream for dessert after dinner each night, but the kind of ice cream varies so, every night, after we've eaten, the whole family votes on which kind of ice cream we should have and I drive down to the store to get it. It's also a fact that I recently purchased a new Pontiac and since then my trips to the store have created a problem.....You see, everytime I buy a vanilla ice-cream, when I start back from the store my car won't start. If I get any other kind of ice cream, the car starts justfine.
I want you to know I'm serious about this question, no matter how sillyit sounds "What is there about a Pontiac that makes it not start when I get vanilla ice cream, and easy to start whenever I get any other kind?" The Pontiac President was understandably sceptical about the letter, but sent an Engineer to check it out anyway. The latter was surprised to be greeted by a successful, obviously well educated man in a fineneighbourhood.
He had arranged to meet the man just after dinner time, so the two hopped into the car and drove to the ice cream store. It was vanilla ice cream that night and, sure enough, after they came back to the car, it wouldn'tstart. The Engineer returned for three more nights. The first night, they got chocolate. The car started. The second night, he got strawberry. The car started. The third night he ordered vanilla. The car failed to start. Now the engineer, being a logical man, refused to believe that this man's car was allergic to vanilla ice cream. He arranged, therefore, to continue his visits for as long as it took to solve the problem.A nd toward this end he began to take notes: He jotted down all sorts of data: time of day, type of gas uses, time to drive back and forth etc.
In a short time, he had a clue: the man took less time to buy vanilla than any other flavour. Why? The answer was in the layout of the store. Vanilla, being the most popular flavour, was in a separate case at the front of the store for quick pickup. All the other flavours were kept in the back ofthe store at a different counter where it took considerably longer to checkout the flavour. Now, the question for the Engineer was why the car wouldn't start when it took less time. Eureka- Time was now the problem - not the vanilla icecream!!!!
The engineer quickly came up with the answer: "vapour lock". It was happening every night; but the extra time taken to get the other flavours allowed the engine to cool down sufficiently to start. When the man got vanilla, the engine was still too hot for the vapour lock to dissipate
Remember :Even crazy looking problems are sometimes real and all problems seem to be simple only when we find the solution , with cool thinking. Don't just say it is "IMPOSSIBLE" without putting a sincere effort....Observe the word"IMPOSSIBLE" carefully.... Looking closer you will see, "I'M POSSIBLE"...What really matters is your attitude and your perception.
ONCE...World Toilet Day
19th November has been declared as the World Toilet Day! As reported last Saturday in NST we have to treat toilet with respect. No doubt our public toilets are dirty. Since it is World Toilet Day.. hey ! it's not only in Malaysia...the whole world have the same problems! And we have the World Toilet Organization to monitor, advice, educate and speak about best standards in Toilet Design, Cleanliness, Maintenance, Quality of Work and Sanitation Technologies. So, it's more than just "Respect to Toilets!".
Anyway, why our public toilets are so dirty ? Not condusive ? Low hygiene ? It's because IT IS NOT MINE !!! Obviously, our toilet at home, we'll make sure we flush after use, put up the toilet seat, decorated nicely, try not to wet the whole toilet, put rubbish (tissue or whatever..) in the dustbin, etc. But when we are at public toilets, we don't care one...throw the tissue and rubbish in the toilet bowl (because if it stucks there, that toilet that have the problem, the smell..and not MY toilet), don't bother to flush (next person will...nasib laa), squat on toilet that leave shoe-prints among others. For PLUS RnR's toilet is clean and comfortable because they have dedicated people to take care of the toilets (which is one of the objectives of WTO; professional restroom cleaners).
The IT'S NOT MINE mentality not only speaks itself at the toilet. We can see at public parks, public parkings, restaurants, trunk road/highways among others. People simple wind-down their window and throw a bag of junk-food waste, soft-drink cans out of their car. They must be thinking "don't u create a mess in my beautiful car...out u go!!!". Well, it's not my road. Another example, at RnR parking bay, as he about to continue his journey, he emptied his door container from all the receipts, sweets covers there and then. The dustbin is just 10 steps away ! Will he do it at his porch ?! I wish that I have the guts (authority better) to scold (if not punch his dumb, stupid, big head) him for doing that.
That also goes to our public/civil service servants...THIS IS NOT MY COMPANY ! I'M HERE TO GET MY SALARY ONLY ! WORK IS ALWAYS THERE ! To say solely the mentality lies in civil servants is not fair, because most employees have that mindset. Sadly for me...it does exist in my company as well...
Anyway, why our public toilets are so dirty ? Not condusive ? Low hygiene ? It's because IT IS NOT MINE !!! Obviously, our toilet at home, we'll make sure we flush after use, put up the toilet seat, decorated nicely, try not to wet the whole toilet, put rubbish (tissue or whatever..) in the dustbin, etc. But when we are at public toilets, we don't care one...throw the tissue and rubbish in the toilet bowl (because if it stucks there, that toilet that have the problem, the smell..and not MY toilet), don't bother to flush (next person will...nasib laa), squat on toilet that leave shoe-prints among others. For PLUS RnR's toilet is clean and comfortable because they have dedicated people to take care of the toilets (which is one of the objectives of WTO; professional restroom cleaners).
The IT'S NOT MINE mentality not only speaks itself at the toilet. We can see at public parks, public parkings, restaurants, trunk road/highways among others. People simple wind-down their window and throw a bag of junk-food waste, soft-drink cans out of their car. They must be thinking "don't u create a mess in my beautiful car...out u go!!!". Well, it's not my road. Another example, at RnR parking bay, as he about to continue his journey, he emptied his door container from all the receipts, sweets covers there and then. The dustbin is just 10 steps away ! Will he do it at his porch ?! I wish that I have the guts (authority better) to scold (if not punch his dumb, stupid, big head) him for doing that.
That also goes to our public/civil service servants...THIS IS NOT MY COMPANY ! I'M HERE TO GET MY SALARY ONLY ! WORK IS ALWAYS THERE ! To say solely the mentality lies in civil servants is not fair, because most employees have that mindset. Sadly for me...it does exist in my company as well...
Friday, November 18, 2005
ONCE...justice for Iman al-Hams ???
What the f*** ?! Very sad...i'm speechless...
- don't know what to say...
- don't what to think...
- don't know how to feel...
- don't know how to react...
- when will this be over ?
- when can we have peace in the world ?
- when can we not kill a human being ?
- when can we not kill innocent people ?
as of "Captain R", what more can we say...? the trial was in Israel... their court... their people... their soldiers... their lawyers... their judges... their sentiments... their thinking... their judgement... their justifications...
do we expect justice from them ?
- don't know what to say...
- don't what to think...
- don't know how to feel...
- don't know how to react...
- when will this be over ?
- when can we have peace in the world ?
- when can we not kill a human being ?
- when can we not kill innocent people ?
as of "Captain R", what more can we say...? the trial was in Israel... their court... their people... their soldiers... their lawyers... their judges... their sentiments... their thinking... their judgement... their justifications...
do we expect justice from them ?
Tuesday, November 15, 2005
ONCE...teachers on 5 working days
I read it in the newspaper that the teachers are asking for 5 working days. Same like all the other civil servants. Why they should work more, long hours, weekends while other civil servants are enjoying their weekends? Don't know where goes all the values to teach and guide our youngsters to be a good man/woman, strive for excellence, patriotic, high etique and stuffs. To some extend we can't blame them so much. Because my view is, most of them become teachers by force. They can't find any better job out there that could bring the RM they aiming for, so they go for teaching. This people may have not-so-good grades, or good grades but lack of confidence, communication skills, etc. So this are the kind of teachers we have (not all...but could be the majority of them now) currently.
They said they are willing to work 9 hours, just like the other civil servants. What make me wonder also is, should they enjoy the 2 months plus school holiday still ? What's next ?! The civil servants asking for the same amount of holidays ? Or our children have less holidays as school can't have those holidays anymore ? Or children still have holidays but not the teachers, just like our lecturers (who come to check-IN at 8 am, go back or do other things, then check-OUT at 5pm during semester break) ?
Well then, soon enough we will here again outcry of why our students' quality is worsening, our big Us are losing ranking, our children school bag are heavier, productivity level are not satisfactory, skilled workers and knowledge workers (especially) are declining, brain drain and other issues. As our PM pointed out, "First world infrastructure, Third world mentality"!
They said they are willing to work 9 hours, just like the other civil servants. What make me wonder also is, should they enjoy the 2 months plus school holiday still ? What's next ?! The civil servants asking for the same amount of holidays ? Or our children have less holidays as school can't have those holidays anymore ? Or children still have holidays but not the teachers, just like our lecturers (who come to check-IN at 8 am, go back or do other things, then check-OUT at 5pm during semester break) ?
Well then, soon enough we will here again outcry of why our students' quality is worsening, our big Us are losing ranking, our children school bag are heavier, productivity level are not satisfactory, skilled workers and knowledge workers (especially) are declining, brain drain and other issues. As our PM pointed out, "First world infrastructure, Third world mentality"!
ONCE...PSFE2005
Monday, November 14, 2005
ONCE...Raya without my Father
This is the 1st time we are celebrating Aidil Fitri without Ayah. What I don't quite understand is...why we don't miss him so much ? It was as if he'd left us for some time. But it's just 4 months ! I went to visit him on the Raya's eve...sedekah Yasin and doa. During 'beraya' session, only my sister cried. Maybe because during his funeral, everything was done in lightning speed. Even if I was in Jakarta that time, I'd surely not be able to see him for the last time. He don't want to be delayed. "Don't wait for anybody! Execute it as fast as possible." that was his request. And that was exactly, how we've done it.
"Semoga rohnya dicucuri rahmat Allah sentiasa...Amin"
This year, I wanna go to most (if not all) my relatives' house. I told my wife, "we are going to jalan sakan this year :D"...surely she loves it! No doubt, people really excited that I came. Mak Andak really surprised that we came yesterday..."see, people do love to see you come to their house" told my wife. Ye le...I appreciate it better now. So, this weekend would be to her relatives and friends.
This weekend also need to spend some time at home. Need to cut the grass, clean the floor, decorate a bit, make it like a 'real' home again. Since her company's dinner that she thought would be this weekend actually is next month, guess we'll be spending more time at PA. Whoever wanna come, better call first la oh...otherwise, sorry no cure ler...
Funny !!! That day I have so many things to put in here...but then...gone with the wind...dunno why like that.
"Semoga rohnya dicucuri rahmat Allah sentiasa...Amin"
This year, I wanna go to most (if not all) my relatives' house. I told my wife, "we are going to jalan sakan this year :D"...surely she loves it! No doubt, people really excited that I came. Mak Andak really surprised that we came yesterday..."see, people do love to see you come to their house" told my wife. Ye le...I appreciate it better now. So, this weekend would be to her relatives and friends.
This weekend also need to spend some time at home. Need to cut the grass, clean the floor, decorate a bit, make it like a 'real' home again. Since her company's dinner that she thought would be this weekend actually is next month, guess we'll be spending more time at PA. Whoever wanna come, better call first la oh...otherwise, sorry no cure ler...
Funny !!! That day I have so many things to put in here...but then...gone with the wind...dunno why like that.
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