Saturday, February 25, 2006

ONCE...feng shui

Last Sunday, LC called to ask about my birth date. She's with Feng Shui master at our office. So, the FS master said that most of us (LC, me and BDM) are in West group except Tony in the East. So, West group need to face South West. He suggested I change my table direction to face the door. LC need to switch with the meeting room, pantry need to be closed, BDM need to take the round table area..so, need to re-arrange the whole Tech & BD area accordingly. My area and LC's need to be separated properly (put a door at the corridor) to curb the energy (for now it's lost, doesn't retain inside). The best 'wealth' energy is at Adx place. Well, coincidently, they've been working on few big projects which seems promising lately...but, being a Muslim we can't say that's the whole reason for that.

I'll take the energy part, positioning that may create better energy, environment, with lighting and stuffs. Perhaps, when the environment is good, energy is high, then we work more efficient and thus create more wealth (i.e. more projects coming in, more money coming in). It's not that once we change the positioning and direction, the wealth will come. Still need to work hard and work smart!

ONCE...office reform(5)

Skipped last week's progress report. Kinda busy week till next week. Have lots of activities; presentation and demo to potential customers, MGS's site visit, technical due diligence by potential investors and stuffs.

Last week, IGM has started recruiting members and Dev#1 went to Medan to enrol the members and to have a feel on the processes. Liked his report though, kinda novel. He went there again on Tuesday. Supposedly a one-day trip became three-days trauma. Poor Dev#1, but it's a hard-lesson learnt by everybody on IGM.

Presentation and demo for Tech DD by DP is ready. Tech DD on Thu was quite fruitful, but there's still more documents need to be vetted. Demo and review on other docs will be done on Tue 28 Feb. Site visit by MGS was postponed to a later date to be confirmed by MDC. Demo to DG also postponed from Wed to Mon 27 Feb. Meeting with BCB on Tue went quite good and there will be another round with them on Wed 1 Mar. Fri morning meet with CIDB on enhancement of GC.

TM managed to produce the cards for IGM on Wed morning (at 4 am), prepared demo sets for DP and training SHRDC. AD#1 busy with NLM's implementation last week and preparing for MGS site visit after that. AD#2 busy with AAN, IGM, Museum and other documents that she need to prepare for her departure. Prog001 came to support as Dev#1 flew to Medan, Prog002 (TM) was occupied with MGS and IGM.

Payment for NLM received already. Museum should come soon. As I need to look into detail in tech, I've informed LC that I can't look into sales/operation as well. So, no COO for now. Hope everything will go well with DP, and if DP really come in, I'll definitely propose for the betterment of the team (remuneration, motivation, human capital dev, etc).

Thursday, February 23, 2006

ONCE...tasbih Mekah

Finally, manage to visit my mentor yesterday since he came back from Haj. Glad to meet him (as my wife put it, " suka la jumpa mentor dia tu.."). He gave me the tasbih that he brought along during his tawaf, and also taught me some zikr to be practised (amalkan); al-Ghani and al-Mughni.

We updated each other on current status and activities, future endeavour and friends'. Pity AK! He's being framed by his close-friend. Spent holidays together, know family well, being friend for a year or so (hope I heard him correctly). Then, when things turned ugly, report, take action and make sure he got what he deserved! Which is damaging his career, ruining his reputation and life. "Better don't fight with people." was my mentor's advice.

It made me think. As I don't have that many friends. Some friendship was formed while working together in projects or some business prospects. Some with my staffs. But, off recent, I was made to realized that..you can't be friends (or perhaps close-friends) with your staffs (yes honey...i know u've reminded me on this for soooo many times..! :p ). To some extend, they may not respect you as a boss/leader..if they're still do, it's much lesser than what it is used to be before I became...or rather I made them my close-friend. It happened since the beginning of my career..and it took me 8 years to realize and accept it (with 4 years of ignorance of honey's advice)!

Well..better late than never! Need to learn slowly in changing that. As long as they're my staffs, DO NOT make them my friends (ex(s) will be an excuse la). The distinction has to be clear (sadly).

Back to my mentor, spent about 2 hours, got some advice and tips, tried to dwell on the current politics, but reading from his response, better stay away (or rather behind-the-scene) than exposing. "I'll call you when I'm free.", glad and scared also hearing that. Just like that morning..hehehe..

Monday, February 20, 2006

ONCE...shocking!!!

*sigh* ...talking about 99% preparation, I'm not prepared for this 1% none-inspiration at all !!! Even though I kinda imagining it last week, but you know, things that I imagined, doesn't come true all the time. But, this one, turned out to be exactly as I imagined! Dunno why it was quite easy for me to accept the news before...but not this time. Especially, when I was about to ask for some assistance for the few key presentations coming this week, but that news blew it all...I've lost my words, lost my plans, lost the things that I wanna share...speechless...

I've tried very hard not to be emotional..try to take it professionally, and to try to accept it as I once did it. Dunno why it is hard this time. Early today, I made a decision of putting all my thoughts and efforts on the work/job-in hand. Not so much on heart and feelings. It's going to be a very busy week for me. But, this morning, I has to deal with heart & feelings. Would need to put myself back on track.

MGS site visit was postponed..what a breather! Tonite, TeAM's AGM where I'll be nominated as Council member. Hope I'll do good! Really looking forward to meet my mentor. When would I (and him) be free to catch up...

Friday, February 17, 2006

ONCE...decision making

It's not easy to make decision. Especially, when the time is too short to think, pressure is high, expectations mounting and perhaps, no-one to refer to at that time. Ability to decide, is one of the most important criteria in Leaders. Some other criterias are here.

My mentor once told me, "99% perspiration for 1% inspiration". 99% of our time, we need to prepare ourselves for the 1% chance or opportunity. The opportunity may come whenever He likes, and most of the time, when we lease expect it. But, if we have prepared ourselves (99%), when that 1% opportunity rise, we shouldn't think twice anymore to grab it. The same opportunity doesn't come twice! And it doesn't wait for us neither. Either we're up for it (meaning we've prepared 99%) or we're not (no preparation or perhaps less).

Someone pointed out to me that "...decision making: is the job of leaders, and leaders = THE BOSS!". Someone mentioned to me before that Boss and Leader is not the same. Leaders could be the boss, but the boss may not necessarily be a leader. I choose to be a leader..and still learning to be a good leader. In my readings, "..a leader is a good leader when he/she can groom more leaders." To groom more leaders...they must be able to decide! He/she will be groomed when he/she has all the necessary skills and characteristic or potentials to be a good leader. My grooming style, to make them, to be able to make decision. Bad decision..? Learn from it and move on. But, they will always be asked to make decision. And decision making it is, for them to make!

The decision doesn't have to be popular! It doesn't have to be the same with mine! It doesn't have to be in haste! But, it must be made timely! It must be made! Even if the decision is "..i can't decide now. I need x more times.", decision has to be made. Refusing to decide and be dumb doesn't gel nicely with me..provoking or retaliate ? I may take it as, "don't groom me...i don't like your grooming style" or "i don't wanna be your type of leaders" or "...don't wanna be your chosen ones.." or "..u're not a good leader after all, what makes u think u're the best person to groom me..?" or what..?!! Emotional..? hmm...when we hoped, a lot if not so much, then dissappointed..isn't it obvious that we'll be emotional ? Let's just hope, that I can be rational again...and perhaps, able to provide another opportunity to the chosen ones.

In one of my mentor's book, about Mentoring, is that both the mentor and mentee must have an understanding and agreement that the mentee agreed to be mentored by the mentor. I can't recall whether I've seek that agreement or not. But looking at mine and my mentor, it's me who asked him (which I think why he bought that book). In the same organization..? Does the employee (mentee) asked the potential mentor (boss, manager, senior ? ...leaders basically) or the leader itself, does it..and we felt like being mentored ?

For now, I chose my successor(s), I chose who I wanna groom..and I may or may not tell him/her about my intention. It'd be up to him/her to think, evaluate and then decide. And then again, up to me to think, evaluate and decide based on the performance and also acceptance/resistance on my intention.

Wednesday, February 15, 2006

ONCE...time with BDM

Spent almost 45 minutes with him. Started with discussion on potential projects, then extended to his problems. Lots of effort but still no (or rather very little) sales coming in. He did practiced what he learnt yesterday morning at MDC during his visit at Palm Garden. And he manage to find how to solve one of his problems; Building Rapport! "What's annoying to me is when my gf told me that, apart from my close-friends, customers or office-mates not really like your friend", he said. In other words, he has very little friends.

From SalesDogs, one of Robert Kiyosaki's series, he is the Bulldog type.

   Me   :   When you come in here, what do u understand from my body language ?
   Him  :   err...get out of here..don't bug me now...
   Me   :   Then, what did u do ?
   Him  :   After I start talking, then you listen and we start talking la..
   Me   :   See, you're Bulldog type as categorized in SalesDogs. You have no problem in dig-crash, cold-calling, and when people show that they don't want you there, you still bulldoze and make your way thru. So, when people start entertain you after all that, it could be 2 things; 1, they really interested to know more or 2, they will give you whatever you want as fast as possible so that they can get rid of you in no-time. hahahaha...


I told him that according to SalesDogs, the best salesperson is the one with mix of all breeds. So, he can maximize on the Bulldog, to open doors, create funnels, new contacts and stuffs, and learn new tricks from Golden Retriever or Basset Hound in building rapport. Need to start reading (Chihuahua). And for 28 years the Bulldog has become habit, it'll take time to get new habit(s) kicks-in. So, need to have something to remind you everyday.

Later after prayer, he wanna ask something (short one). I was listening till I yawn at one point. And he quickly, "..perhaps we discuss this some other time..". He probably pick-up my yawning as a sign of not interested or tired, then he don't want to bore me to death with it. Hehehe...forgot to correct him on that. Anyway, will chat with him again later...

Ahh..by the way, it's good to have my fav back...kinda missed that when **'s away.. ;-)

Tuesday, February 14, 2006

ONCE...potential investor

I was surprised when AD#2 asked me yesterday. It turned-out that LC has announced it to the Sales team, so almost all are aware that we're talking to DP. As of now, there's nothing concluded yet. Then, I was surprised when ABDM told me that she would be the first to be cut (since her unavailabitiy in March on so on). WTF ?! We are not talking about a merger here or take-over where people will be retrenched! I guess they just read about the bank's M&A or the big corporate M&A where retrenchment, down-sizing are inevitable. They didn't look at IBM took-over Rational, Microsoft bought Visio and other technology-based company acquisition..where the core team (sales & tech) are retained. Hair-cut may happen to redundant post such as Finance & Admin. That's the first hair-cut if need be.

LC shared for good reason. To share the activities that we're doing, to give them hope (probably) of brighter future...i guess..dunno why she shared. Because, I'll not share it if it ain't happening. And with what ABSM told me, it make it even obvious, that it shouldn't be shared in the first place. If everything will be taken negatively, why share it in the first place ? "Sometimes, it's better not to know!"

For DP, there'll be technical evaluation next week. If they can appreciate our IP and it falls greatly in their criterion (compelling tech), great potential customers, (can't recall) and of course profit making, they our chance would be higher. Or valuation can be higher or justified. Anyway, for them to come in, they'll be taking controlling stake. Thus, we have to adhere to DP's corporate values and branding. And, we need to give them Profit Guarantee, thus, we have to make it happen. Get more right people in the bus, and steer it to greatness. It's still a long way to go..and as KC mentioned, "..we're not negotiating yet...it's kinda education on how we do things.." The values, the concerns and the criteria that they're looking before acquiring a technology company.

Friday, February 10, 2006

ONCE...details..?

It doesn't feel good when you used to get details, then you're blocked-out from getting the details. Used to share, then not shared. Why do we need details ?!

   * To know the root cause of problems
   * To find solutions
   * To manage issues
   * To resolve conflicts
   * To lessen doubts and be sure

If we don't get the details from the details' owner, could it be he/she...

   * Angry with you ?
   * Frustrated with you ?
   * Dissappointed with you ?
   * Shy with you ?
   * Pity with you ?
   * It won't do any good if you know the details ?
   * It won't do them any good if they share ?
   * It's too late to ask for the details ?
   * Don't want to solve the problems/issues/conflicts/doubts ?
   * Solved it already ? And don't wanna share how it was solved ?

Apart from all that, I seek for details from details' owners when I'm concern with the owner. Does that mean I'm not concern and "don't care" when I'm not seeking the details ? Maybe..! As I dig from my experiences, I'll ignore that, to prevent my frustration and anger from not getting the details. And that, often enough turned-out to make me less considerate and unconcern man. And nobody likes inconsiderate person right ?! It also made me, taking he/she out of my concerned list. Really hope that I won't become that man...again!

Or perhaps, I should learnt to accept that "..sometimes..it's better not to know.." and that it doesn't mean people hate you when they don't want to share some details. *sigh* "It takes two to tango.." "Share yours, and people will share theirs as well"..can't recall the title of the book..but it sure is somewhere in my small library. *sigh*

Thursday, February 09, 2006

ONCE...office reform (4)

It's more than a month (5 weeks to be exact) since my last progress update. Really bad at reporting..or perhaps distracted with the disgraceful findings that leads to this. Or maybe the title doesn't really tell it's an update such as this one.

Today, I want to record my progress. Unlike Idris whose MAS activities are going in faster pace, mine seems like..uhmm..2 steps front and 5 steps back ?! I insist previously on full TS by February..any problems will be TM's problems (which actually, become my problems then). Since then, TS was flooded with soo many things (documents, specs, slides, late nights, etc). I've told TS to let BDM and the rest of Sales team know her work load. Make them aware and extra careful with datelines/commitment given to customers as they wanna respond faster, TS work becomes harder. This is the same statement that I gave TM previously.

We presented to JPN, and thank God they understand our requirement and will look into it. In the car, LC told me that she bursted at TM yesterday! Seems like TM is kinda lost touch or not aware/up-to-date with the things he has in hands, his team's activities and progress. LC bursted again this afternoon about IGM. Dev#1 (formerly Dev#2) will be going to Medan this Sat. But he doesn't know what he supposed to do when LC asked him and that got her mad! Then, some other things that she expected was not ready as well! So, basically triple madness laa...(sapa yg susah..? aku jugak !!!)

Before IGM's, I was upset to know that the 3 sales was at Museum SA implementation. But, there was no appointed PM as TM update me. They only came back around 4 plus! And when TS update me, ViMS installation was smooth, and that mean she's sitting there almost a day for..?!! Okey, she learnt Preface, but is that suppose to be priority #1 or train those 2 on installation of ViMS (which supposedly being done long time ago!), so that she can concentrate on other higher priority such as IGM? *sigh* There's no planning, as far as I'm concerned on the implementation of Museum!

So, the aftermath of all this problems, we called-off TS for now. TS will be AD#2 again. As IGM will be handle fully by us, she is the best person to manage that project. I've reprimanded TM for the chaos..aah..during that session, an email from KL Lib came. The hand-over was not done still ?!!! "I want to know the plan by tomorrow!"

The sales doesn't move as expected. BDM said the Prod Mgr is moving but I didn't see anything. We doubt..the plan is not convincing at all. Or rather the execution of their plan is not convincing. ABDM has her limitation which is understandable. LC & I need to go out to get sales as well. But with the situation like this in the office, how to go out ? "...go out, play golf." emm...seems like it'll be a looooooooong time before i can tee. Ahh...lastly, AD#2 (former TS) expressed her protest or unhappiness in sarcastical way. Sensed it when we were discussing on the problems with TM, right after she came back from Museum.

TM would need to make sure that all Tech are trained on Preface, IDWorks and printer. AD#2 to sit down with me & TM to discuss on all TS's pending items. I do hope TM aware of his roles & resp..need to buck-up, really improve and alert about situation. Really don't want to make any further unpleasant decision. Calling off TS, is really unpleasant to me.

Wednesday, February 08, 2006

ONCE...fearless

Last friday we went to see Fearless at Summit. Guess we're the only malay there..but I'm a big fan of Jet Li, so I wanna see his so called "last action" movie. It's AWESOME !!! He brought me to love Tai Chi and Wushu. That until now, I still can't find any Tai Chi club neither in KL (Sri Petaling, Cheras even Kajang) nor Shah Alam! Though if I've basic Tai Chi, when I get the chance to meet him, can ask for guidance.

It was Thursday that I found out that there was KA on my tribe (Orkfia). And it created so much hatred as the PM goes beyond Orkfia. So, I change the strategy, prepared to fire back with PM when I'm ready to strike back. But, after I saw Fearless, it made me thinking about the fun and purpose of playing it. Why would we need to bring the hatred out ? Attacking the person, country of origin ? What for..?! So, I PM him with a bit more gently..also asking him the objective and purpose. Try to know him further..like how long has he played, the tips & rules. So, the end ? Just like Huo Yuanjia's first fight when he came back, we became friends !

And now we are at War. And War is different ball game. It's to WIN! And since it's WAR, there's no grudge, no revenge and no payback after the WAR over. 20 hours to go! Best part is, I made few more close-friends. Eventhough haven't met face-to-face yet, but virtual world (YM and Orkfia) connected us. It's like we've been buddy for years. And, Insya-Allah, one of them would be Emma's (Fuad's wife) brother-in-law. Hehehehe...small world eh !